Tuesday, June 9, 2015

DEALERS: Quick Guide to Modifying Your Account Info

Dealers, now you can update your own info from inside the Dealer Dashboard on kjbsecurity.com. Follow the two simple steps below to modify your name, address, and contact information. First access ACCOUNT INFO from the My Account drop down menu:
Click Update Account Info

















Update the necessary fields and click Update Account. The information is automatically stored in KJB Security's database

Wednesday, May 13, 2015

Picture Blitz From Spring Tradeshows

Sometimes its fun to just show off a photo gallery. In case you missed these on Facebook here's some of our best pics from ISC West in Las Vegas and Expo Seguridad in Mexico City:

The new Zone Shield AC Adaptor HD DVR
makes its debut at ISC West

Chandler and Chad greet the security universe with a smile.

Chad shows off the Zone Shield AC Adaptor at its Central American debut.

Neil, Chad, and Jill say "Encantada de conocerte" to visitors
at Expo Seguridad. (It means "Nice to meet you.")

KJB was inside the US Pavilion which
stayed pretty packed throughout the show.

Monday, April 27, 2015

Why partnerships with nonprofits and community groups is smart business

Sure, you're in business to make money. Though what if we told you that you are more likely to be successful if one of your business objectives is to help your community

Incorporating principles of community outreach gets your company off to a great start – and invigorates established companies. Think of it as a marketing strategy, one that sets you apart from your competition and creates a business culture that draws people to your company and creates repeat and loyal customers.

One example is our partnership with the ASPCA. As a 2015 Business Ambassador, we donated surveillance devices to aid their field investigations and response team’s efforts to stop animal abuse and neglect. The field team will use the devices for surveillance purposes and to gather evidence as they work across the country in partnership with emergency responders, humane associations and shelters to rescue animals from life-threatening situations and provide them with the essential care they need.

The ASPCA partnership benefits both them and us. From a product development standpoint, it helps us test the integrity of the devices for this type of purpose and investigation. From a marketing standpoint, it aligns us with a recognizable, credible organization that is doing good works. And most importantly, it has the potential to save the lives of innocent animals – animals without a voice.

Protecting those without a voice is one of KJB's business values. And it can only be fully accomplished when we partner with like-minded organizations.

We hope 2015 is off to a great start for you and we encourage you to identify ways you can partner with organizations in your community this year. Is there a women's shelter or daycare center near you in need of surveillance products? What about the local senior citizens advocacy group that helps family members investigate suspected nursing home neglect and abuse? If your business in online only, there are still many organizations that could sue your support. You might even find that your business ends up being the bigger beneficiary.

Tuesday, March 31, 2015

Redesigned for Speed: Navigating the Dealer Dashboard

The improved Dealer Dashboard is intended to help you access what you need even faster rather than having to scroll through 15 different buttons.

You’ll now find 3 sub sections: My Account, Download Forms, and Manage My Marketing.
  From The My Account drop down menu you’ll easily find:
• RMA Request
• Search Stock Availability
• Ordering and Order History
• Account Contact Info
• How to Reset Passwords

The Download Forms section is like having a file folder with all possible transaction documents. The drop down menu provides a quick link to regularly used forms. You’ll find:
• Price Sheet
• Audio End-User Agreement
• Credit Card Authorization
• Customer Change

Manage my Marketing section is a fast track to marketing materials and tools such as:
• Downloadable marketing materials for your website or print (such as symbol and logo usage)
• Product Images
• Top Sellers

Check In at the Info Hub

Finally, whether you are using the Dealer Dashboard or perusing the rest of the site, be sure to visit the Info Hub by clicking on the Blogger icon from the social media section. 

The Info Hub is where all social media content lives for KJB. Utilizing the tools in the Hub, and joining us on social media will make you a part of the online community where product information, security news and industry events are at your fingertips. 





In our next blog we will provide some information for Spring cleaning your business. Stay tuned.























Wednesday, February 25, 2015

Wider, Brighter, Better: Making KJBsecurity.com a Cheerful Corner Store

Who wants to shop in a dark store? This week’s site review is about the “look and feel" of the new updated kjbsecurity.com. No more dark colors and busy backgrounds. Imagine if Pottery Barn redecorated your local 7-11. It'd be a comfortable and cheery place to get everything you need fast. Overall, you’ll find the new site to be brighter and more modern with cool colors and open spaces. Here's a few more updates to help you find the products you need faster than you can fill up a 32 oz Slushy.

Things are bigger in the future:

We learned that our customers are accessing the site on wider screens. So we redesigned kjbsecurity.com to be significantly wider.  More room allows more space for product information as well. 






Fast Find:

Look for our bright pink button to indicate a NEW product or yellow for discontinued. 




The Features Icons Are Easy to Learn From:

These icons were part of the old site but were smaller and less prominent. Dealer feedback told us these icons were quite helpful - when they could find them - so we made that easier. The icons are located just below the product photos and on the blue pop-up screen in the Zone Shield and Xtreme Life sections. Simply hovering over the icon/symbol will display a short summary of what the icon means. Fine product benefits fast without multiple clicks or additional page visits. 

Icons are visible after you click the click the product picture in Zone Shield and Xtreme Life sections


Icons are visible on most products in the Features and Best Uses tab


Next week we'll take a spin through the revamped Dealer Dashboard and Info Hub.

Wednesday, February 11, 2015

Customer Focus Behind the New kjbsecurity.com

Anyone on our site in the last few weeks has noticed some changes…. quite a few in fact. Creating a new website is based on strategy. That’s why we developed the new KJBsecurity.com with our customers in mind.

Even though the hidden camera and surveillance industry is considered the domain of the digital elite, we envisioned a site that catered to both tech savvy users and tech beginners. It needed to provide users with thorough information, be easy to use, provide quick-buy links and dealer tools. We wanted to create a site as good as our over the phone customer service.

Over the coming weeks we'll tour the site here on the blog. Today lets look at the navigation overhaul:

The Brands Menu:

Each main product category now features a relevant brands menu. Look for our exclusively designed hidden cameras, tracking and personal protection product in this column. This shortens searches by allowing the user to go directly to any brand family of products.


SleuthGear Hidden Camera Central:

Click on Zone Shield or Xtreme Life in the Brands Menu and users now see every Zone Shield and/or Xtreme Life model in one place. We designed this section to reduce the search time by providing a central area of all the relative features, specifications and styles in the two brands. No other category on our site offers this streamline search functionality. The quick links in the blue boxes take the user directly to that corresponding tab on the Zone Shield or Xtreme Life detail page.


The "I Want To" Menu:

Often our customer service would hear "I don't know which product I need but I want it to do ____________" So we grouped products based on what a user intends to do with the product. These new "I Want To" menus are listed under every product category. Dealers can utilize this menu to help a potential customer determine the best product. In fact we encourage dealers to replicate a search function like this on their own sites. It's like having an expert walking you through the best possible uses for hidden camera products. 



Buy It Faster with the Add To Cart Button:

Product thumbnails now display Add to Cart button for Dealers who know what they need and aren’t looking to browse the site. Any logged in Dealer can click the Add to Cart button, type in their desired quantity without having to drill down to the detail level of each product.




















Tuesday, January 20, 2015

KJB Security Products Proudly Supports the ASPCA

Devices donated to aid Field Investigations & Response Team

Did you know that the American Society for the Prevention of Cruelty to Animals (ASPCA) is the oldest animal-protection organization in the Western Hemisphere? The not-for profit organization was founded in 1866 by Henry Bergh who held the belief that animals are entitled to kind and respectful treatment at the hands of humans. Today, the organization boasts more than one million supporters across the country and we are thrilled to be one of them.

As a 2015 Business Ambassador, KJB Security Products donated surveillance devices to aid the ASPCA's Field Investigations & Response Team’s efforts to stop animal abuse and neglect. The Field Team will use the devices for surveillance purposes and to gather evidence as they work across the country in partnership with emergency responders, humane associations and shelters to rescue animals from life-threatening situations and provide them with the essential care they need. From puppy mill, dog fighting and cockfighting raids to investigating cases of farm animal cruelty, the Field Team is commonly called upon by state and local organizations to lend expertise during large-scale animal rescue operations as they build a case against abusers.

As KJB continues its strong belief in partnership and work with organizations and individuals that help protect vulnerable populations that don't have a voice, we look forward to the launch of our partnership with the ASPCA. And as the year unfolds, we'll report back to you about how our devices have aided in stopping these unspeakable acts of cruelty against animals.

We encourage you to learn more about their important work. Check out their website at https://www.aspca.org and see the graphic below for a look at their 2014 highlights.